At Zefoyo.com, customer satisfaction is our top priority. However, due to the nature of our digital services, we have specific conditions under which returns or refunds may be granted.
1. Non-Refundable Services
All services offered on Zefoyo.com are non-refundable once the order is successfully completed and delivered.
This includes but is not limited to:
Instagram likes, followers, views
TikTok views or followers
YouTube watch time or subscribers
All other social media services
Once the delivery starts, the order is considered final and irreversible.
2. Eligible Refund Scenarios
Refunds may be considered only under the following conditions:
The service was not delivered within the estimated timeframe
The order was not started at all (0 progress after 48 hours)
The service was delivered partially or incorrectly due to technical issues
To be eligible, you must:
Contact us within 72 hours of placing the order
Provide a valid order ID and supporting evidence (e.g. screenshot or video)
3. Canceling Orders
You can request cancellation only before the order starts. Once the process has begun, cancellation is no longer possible.
Please double-check all details (e.g. username, link) before placing the order.
4. Refill or Replacement Policy
If your order drops significantly within the refill period (typically 30 days), we may offer a free refill if the service includes such a guarantee.
Not all services come with refill — please check service description before ordering.
5. Chargebacks & Disputes
Filing a chargeback without contacting our support first will result in permanent account suspension and blacklisting from our platform.
We encourage you to reach out to us — we’re here to help.
6. Contact Us
If you believe you are eligible for a refund or need help with your order, contact our support team:
Email: contact@zefoyo.com
WhatsApp: +90 542 825 96 98